Our clients all have individual and very specific needs

At Warwick Equest we have the unshakeable conviction that the most important part of any company, business or organisation is its customers, and you can never know too much about this valuable asset. This belief is the start point and focus of our market research.

Of course we mean “customer” in the very broadest sense. You might refer to them as your clients, patients, passengers, residents, employees or constituents depending on your organisations own perspective – we even have a client who refers to them as inmates.

And while they may already use your products and services, they could be someone you're hoping to have as a customer in the future.

Our main purpose is connecting our clients directly with these customers, letting them know how people actually perceive their products, brands and services, how they buy them, use them, rate against the competition and most importantly how they can be improved to sell more, increase satisfaction and build loyalty.

Our clients' needs and the 'nuts and bolts' of how we actually do this change from project to project, whether it's exit surveys, product tests, telephone interviews, online research, buying habits, focus groups or any of a host of other research techniques, we choose the methodology that best suits the clients needs, objectives, timescale and budget.

And our clients budget is something we take very seriously. We have a commitment to high quality, responsive research at very realistic rates, research that delivers comprehensive results packed with conclusions, insight and recommendations that provide tangible business benefits. Our clients include some of the world's largest brands.

Here are some of our clients and the markets they operate in:

FMCGs

Procter & Gamble
Indesit
Hotpoint
Unilever

Manufacturers

Pilkington
Thomas Swan
Thorn Security
RoDO

Retail

Lidl
Barkers
Dallas Carpets
Springfield Honda
Thule
Gutermann

Government & Public Sector

HM Prison Service
Sunderland City Council
Derwentside District Council
Richmondshire District Council
Business Link
Northern Safety Camera Partnership
Canine Protection League

Leisure

Bowes Museum
Paramount Hotels
Swallow Hotels
DFDS Seaways

Agencies & Consultants

Boston Consulting Group
Baker Tilly
Givaudan